PRIVACY POLICY

Data protection

marardi.com is aware of the importance of guaranteeing the right to privacy and data protection of Users and, in this regard, in compliance with REGULATION (EU) 2016/679 on Data Protection, and therefore in relation to the processing of your personal data, we inform you below about the following points related to the processing of personal data through this website:

  • Data controller:

    • Identity : MARARDI STORE SL
    • NIF : B06773998
    • Postal Address : Avenida San Francisco Javier 9, Floor 10, Module 7 CPOS 41018 SEVILLA, province of Seville in Spain.
    • Phone : +34 954827880
    • Email : info@marardi.com

Purpose

Depending on the form completed by the User in each case, the data may be processed for the following purposes:

  • Registered users : The information you provide us in the registration form is used to manage the website's users, so that you can access your profile, check your orders and make your purchases without having to re-enter your identification data (name, surname, email and telephone number) and delivery address. You can change your profile settings at any time.
    marardi.com will not allow attempts to register falsely or impersonate persons or companies. The provision of false information in the registration form will result in the automatic deregistration of the User. marardi.com reserves the right to verify the information provided by the User by telephone verification.
  • Newsletter : In cases where you give us your consent as provided for in article 21 of the Law on Information Society Services, we will use your identification and contact details to send you information about new features on the website, news of interest, as well as promotions and offers on our products and services. The channels we usually use are: email, post, telephone, SMS, push message, but only if you give us your consent.
  • Contact : The personal data you provide us through the contact form will be processed solely to address your query or request. The information collected is limited to identification and contact data, as well as data related to the nature of the request you send us.
  • Complaints form : The personal data you provide us through the form will be processed solely to address your complaint.
  • Returns form : The personal data that you provide us through the form will be processed for the evaluation and management of the requested return or exchange and the collection of the product if necessary.
  • Other purposes : The information provided may occasionally be used to:
    • Surveys to improve our services
    • Manage requests for information, suggestions and complaints from customers for their management and resolution.

Legitimation

The basis that legitimizes the processing of data is the User's own consent and acceptance in each of the sections in which personal information is collected. The User has the right to withdraw consent at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.

In relation to the processing of data for commercial purposes through electronic means, in cases where there is a prior contractual relationship between the parties, the communications concern products or services related to those previously requested by the interested party, and the User has been given the possibility of opposing the processing of their data by marking a non-pre-checked box, the basis that legitimizes the processing is based on the provisions of article 21.2 of Law 34/2002, of July 11, on Information Society Services.

In each commercial communication sent to the interested party, he/she will be given the opportunity to express his/her opposition to receiving new communications.

Recipients

We inform the User that the processing of information collected through this website does not involve international data transfer.

In relation to the recipients of the information, we inform you that in the event that you make an online purchase that must be delivered to the address you indicate to us or a return that must be collected at the address you indicate to us, your name and surname, delivery address and telephone number will be detailed on the package sent. This last information will be included to allow contact between the transport company and the recipient in order to facilitate the delivery process.

Rights

Access, rectification, portability. To exercise these rights, the User may send an email to info@marardi.com or send a letter to the following address: Avenida San Francisco Javier 9, Planta 10, Módulo 7 CPOS 41018 de SEVILLA, province of Seville, Spain, indicating the changes that he/she wishes to make.

In cases where you consider that during the processing of data by MARARDI STORE SL the rights of the interested party regarding data protection have been violated, especially when you have not obtained satisfaction in the exercise of your rights. The User may file a claim with the Competent Data Protection Control Authority .

Cookie Policy

This website uses its own and third-party cookies to offer you a better experience and service. By browsing or using our services you accept our use of cookies. However, you have the option to prevent the generation of cookies and their elimination by selecting the corresponding option in your browser. If you block the use of cookies in your browser, some services or functionalities of the website may not be available.

What is a cookie?

Cookies are a tool used by web servers to store and retrieve information about their visitors. It is a unique identifier in the form of a text file that is sent to the user's device to record information, thus allowing the quality and security of the website to be improved. They have an expiration date after which they cease to be operational.

Usefulness of cookies on my website

We use cookies to facilitate web browsing and to obtain greater efficiency and personalization of the services we offer you. The cookies used are only associated with an anonymous User and his/her device; they do not provide references that allow us to obtain your personal data or include viruses in it. Cookies implanted on your device from other servers cannot be read either.

The information we analyse using cookies is the internet protocol (IP) address used to connect your computer to the internet, browser type and version, operating system and platform used for the connection and the date and time of said activity.

Cookies used

We use permanent cookies that are stored on the user's device and that allow us to retrieve browsing information on the next visit. They have an expiry date. These cookies allow us to personalise your visits, through your preferences (for example, country and language).

We also use third-party cookies that allow us to manage and improve the services offered, such as the statistical services of Google Analytics.

Below we have summarized the cookies described above and used on the website:

    • ASP.NET_SessionId, MABSesion: These cookies are session identifiers provided by the Microsoft ASP server and are part of the system. They are used to identify a user who has logged in to our website.
    • cookie_products: Identifies the products that the user has viewed for the current session in order to offer a better browsing experience.
    • chkCookie: Identifies for this session the acceptance of the use of cookies that we make on the website and in this way does not show the notice again.
    • testCookie: Allows you to anonymously know if the browser used in this session allows the use of cookies. For the correct functioning of the website, it is necessary that the browser allows the use of cookies, otherwise some of the functions may not be available.
    • _utma, _utmb, _utmc, _utmz: These Google Analytics cookies generate an anonymous user ID, which is used to count how many times a user visits the site. It also records the first and last time the user visited the website. It also calculates when a session has ended, the user's origin, and keywords.